Privacy Policy

Dublcheck Cleaning Services Ltd Privacy Policy

Our contact details

Name: Paul Benjamin
Address: Unit 6, Minerva Avenue, Minerva Court, Chester, CH1 4QT Phone Number: 01244 651100
E-mail: [email protected]
Date: 18/05/2022

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name contact details, email addresses, home address)
• Where provided, personal financial information and demographic data
• Activity on and visits to/ within the Dublcheck website

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Making a franchise enquiry or general enquiry regarding entry into the Dublcheck franchise network

We also receive personal information indirectly, from the following sources in the following scenarios:

• Your time and visits to the site and how you have interacted with the site

We use the information that you have given us in order to evaluate the effectiveness of our marketing and online presence.

We may share this information with employees within the Dublcheck Cleaning Services Ltd network.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [email protected] &

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep personal identifiers and any other collected information, as stipulated above, for a 24 month time period. We will then dispose your information by deletion from our secure and encrypted electronic databases.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] (or alternatively write to us at Unit 6 Minerva Court, Chester, CH1 4QT) if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office Wycliffe House
Water Lane
Wilmslow

Cheshire SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk